This depends on the length of your trip and the activities planned there. For a long trip, we recommend making an appointment. at least 4 weeks in advance in order to allow for optimal vaccine protection.

Some vaccines, such as the yellow fever require a delay of at least 10 days before departure to be valid. Other vaccination schedules (hepatitis B, rabies) may require several weeks.

Few vaccines are actually mandatory :

• Yellow fever : required for entry into certain countries in Africa and South America
• Meningitis : mandatory for pilgrimages to Saudi Arabia (Hajj, Umrah)
• Poliomyelitis required for certain countries where the virus is still circulating

However, many vaccines are Highly recommended Depending on your destination: hepatitis A, typhoid, rabies, Japanese encephalitis, etc. During the consultation, we assess the necessary vaccines based on your itinerary, activities, and health status.

Thank you for bringing your vaccination record. If you suffer from a chronic illness, also remember to bring your medical reports relevant.

Yes, of course. One button to cancel is present in your confirmation email.
You can also modify or cancel the appointment directly from your personal space on the OneDoc platform.
Cancellations must be made at least 24 hours in advance. Otherwise, a fee of CHF 50 will be charged.

At the office:
Before your appointment, you will receive a confirmation email containing a link to the medical questionnaire. Please fill it out in advance so that we can prepare for your consultation.

Once there, we will analyze your itinerary, activities, and health status together to provide you with prevention recommendations personalized. We consult risk maps and other visual aids to help you fully understand the precautions to take.

If vaccines are recommended, they are administered on the same day, at the end of the consultation. Therefore, you do not need to return—unless follow-up appointments are necessary. Prescriptions (for example, for malaria prophylaxis) will be provided to you. discounts on site, and the The invoice is settled on the same day. before your departure.

Online (teleconsultation):
The teleconsultation takes place via OneDoc, a secure platform. You will also receive a link to the medical questionnaire to be completed before the consultation.

During the consultation, we analyze your itinerary, activities, and health status via screen sharing (risk maps, visual aids). If vaccinations are deemed necessary, we schedule your appointment at one of our clinics to receive them — often the same day. The orders and the electronic invoice are sent to you by email.

Consultations are provided either by a doctor, either by a nurse, either by a pharmacist specializing in travel medicine.
THE The price is the same for all patients, regardless of who is consulted.

Yes, we also offer consultations. PrEP, consultations'infectious diseases and post-travel medical check-ups. For this type of consultation, please write to us at contact@traveldoctor.ch.

Urgent consultations can be arranged outside of standard hours, for example on Saturdays. Please contact us via WhatsApp for a case-by-case request.

Any vaccination request requires a consultation, even a brief one.
It is essential for:

• Check for any contraindications,
• Assessing the right time for administration,
• To provide the necessary explanations about side effects and precautions to follow.

For medico-legal and quality reasons, we do not accept vaccines brought by the traveler.

Yes, we welcome the whole family, including young children and infants.

Yes, all vaccines are available on site and can be administered on the day of your consultation.

Some vaccines are not recommended during pregnancy or breastfeeding, which is why a consultation is even more important in your situation. Our experts are ready to assist you, and a doctor is always available for complex cases.

Payment for the consultation and any vaccines is made on the same day, at the end of the appointment.
We accept payments by Twint Or bank card. Cash payments are not accepted.
In case of late payment, reminder fees can be applied.
Please see our general terms and conditions for more information.

This depends on your insurance. The invoice is issued in your name and is not sent directly to your health insurance provider. After payment, you will receive a detailed receipt that you can send to your insurance company.

• Vaccines only for travel : not reimbursed by basic insurance, sometimes partially covered by supplementary insurance.
• Vaccines also recommended in Switzerland : often reimbursed by basic insurance.

For more information, please consult our general terms and conditions.

Yes, upon request we organize vaccination campaigns in companies, schools, institutions (EMS, etc.). Contact us at contact@traveldoctor.ch to discuss it.