Travel medicine consultations for the whole family

It depends on the length of your trip and the activities you have planned. For a long trip, we recommend booking at least 4 weeks in advance to allow optimal vaccine protection.

Some vaccines, such as yellow fever, must be given at least 10 days before departure to be valid. Other vaccination schedules (hepatitis B, rabies) can take several weeks.

Few vaccines are truly mandatory:

• Yellow fever: required to enter certain countries in Africa and South America
• Meningitis: mandatory for pilgrimages to Saudi Arabia (Hajj, Umrah)
• Polio: required for certain countries where the virus still circulates

However, many vaccines are strongly recommended depending on your destination: hepatitis A, typhoid, rabies, Japanese encephalitis, and others. During the consultation, we assess which vaccines you need based on your itinerary, activities and health.

Please bring your vaccination record. If you have a chronic condition, please also bring any relevant medical reports.

Yes, of course. A cancellation button is included in your confirmation e-mail, and you can also change or cancel the appointment from your personal OneDoc account. Cancellations must be made at least 24 hours in advance; otherwise a fee of 50 CHF is charged.

At the practice: before your appointment you receive a confirmation e-mail with a link to the medical questionnaire. Please fill it in beforehand so we can prepare your consultation.

On site, we review your itinerary, activities and health together to provide personalized prevention recommendations, using risk maps and other visual aids to help you understand the precautions to take.

If vaccines are recommended, they are given the same day, at the end of the consultation — so you don't need to come back unless boosters are required. Prescriptions (for example for malaria prophylaxis) are handed over on site, and the invoice is settled the same day before you leave.

Online (teleconsultation): the teleconsultation takes place via OneDoc, a secure platform. You also receive a link to the medical questionnaire to complete beforehand.

During the consultation we review your itinerary, activities and health via screen sharing (risk maps, visual aids). If vaccines are needed, we schedule your visit to one of our practices to receive them — often the same day. Prescriptions and the electronic invoice are sent to you by e-mail.

Consultations are carried out by a doctor, a nurse or a pharmacist specialized in travel medicine. The fee is the same for all patients, whoever you see.

Yes, we also offer PrEP consultations, infectious disease consultations and post-travel medical check-ups. For this type of consultation, please write to contact@traveldoctor.ch.

Urgent consultations can be arranged outside standard hours, for example on Saturdays. Please contact us via WhatsApp for a case-by-case request.

Any vaccination request requires a consultation, even a brief one. It is essential to:

• check for contraindications,
• assess the right timing for administration,
• provide the necessary explanations about side effects and precautions to follow.

For medico-legal and quality reasons, we do not administer vaccines brought by the traveller.

Yes, we welcome the whole family, including young children and infants.

All vaccines are available on site and can be administered on the day of your consultation.

Some vaccines are not recommended during pregnancy or breastfeeding, which is why the consultation is all the more important in your situation. Our experts are ready to support you, and the doctor is always available for complex cases.

Payment for the consultation and any vaccines is made on the day, at the end of the appointment. We accept Twint and bank cards. Cash is not accepted. In the event of late payment, reminder fees may apply — see our terms and conditions.

It depends on your insurance. The invoice is issued in your name and is not sent directly to your health insurer. After payment, you receive a detailed receipt that you can submit to your insurance.

• Vaccines needed only for travel: not covered by basic insurance, sometimes partially covered by supplementary insurance.
• Vaccines also recommended in Switzerland: often covered by basic insurance.

For more information, please see our terms and conditions.

On request, we organize vaccination campaigns for companies, schools and institutions (care homes, etc.). Contact us at contact@traveldoctor.ch to discuss it.